With excellence and technological innovation, TriStar Group provides services for all stages of airport activity, from ground assistance to airlines and air cargo handling to internal and external cleaning of aircraft and conservation of assets, passing through the application of courses and training in the aviation segment and airports.
More recently, we went beyond the airport sector and launched Facilities – a company that takes care of cleaning, maintenance and conservation of environments in spaces such as ports, airports, condominiums, clubs and universities – and Realty, which operates in the real estate sector.
Discover our business units.
TriStar Aviation Services
We take care of the handling and control of your air cargo on several fronts. In addition, using innovative and exclusive technological tools, our operations area ensures the safety of airport spaces, luggage, passengers served and air transport.
– Administration and operation of cargo terminals
– Monitoring of pharmaceutical and perishable loads, including temperature check, monitoring in restricted areas, and loading
– Equipment control;
– Control and treatment of dangerous goods (DG’s);
– Cargo transfer;
– Aircraft service;
– Ramp support;
– Company material (Comat);
– Loading and unloading aircraft;
– Specific services for freight agents (receipt of export cargo, follow-up of procedures with the Brazilian Revenue Service, withdrawal of documents from airlines and monitoring of cargo with high added value).
– Inspection of passengers, crew, employees and bags;
– Protection of aircraft, facilities and cargo;
– Access control;
– Scanning procedures;
– Safety and security trainings;
– Interviews with passengers;
– Development of airports and airline companies’ security plans and programs (PSA and PSESCA).
TriStar Aviation Services
We take care of the handling and control of your air cargo on several fronts. In addition, using innovative and exclusive technological tools, our operations area ensures the safety of airport spaces, luggage, passengers served and air transport.
– Administration and operation of cargo terminals
– Monitoring of pharmaceutical and perishable loads, including temperature check, monitoring in restricted areas, and loading
– Equipment control;
– Control and treatment of dangerous goods (DG’s);
– Cargo transfer;
– Aircraft service;
– Ramp support;
– Company material (Comat);
– Loading and unloading aircraft;
– Specific services for freight agents (receipt of export cargo, follow-up of procedures with the Brazilian Revenue Service, withdrawal of documents from airlines and monitoring of cargo with high added value).
– Inspection of passengers, crew, employees and bags;
– Protection of aircraft, facilities and cargo;
– Access control;
– Scanning procedures;
– Safety and security trainings;
– Interviews with passengers;
– Development of airports and airline companies’ security plans and programs (PSA and PSESCA).
TriStar Premium Services
We provide ground assistance for airlines, offering the most complete airport receptive services for business or tourist groups, unaccompanied minors, people with special needs, VIP and CIP clients, among others. As we operate at several airports in Brazil, the United States and Central America, serving and supporting aircraft of all sizes, we have a highly qualified team to coordinate and carry out the most diverse activities related to executive aviation.
– Aircraft cleaning;
– Assistance to passengers with special needs;
– Assistance and control of boarding and disembarking of passengers;
– Transportation and crew support.
– Assistance with baggage in public area;
– Assistance and monitoring in case of lost luggage;
– Assistance with connection flights;
– Assistance in case of flight delays and cancellations.
– Receptive of executive jets, aircraft not belonging to commercial airlines and helicopters;
– Assistance to passengers and crew;
– Accompaniment of passengers from the aircraft to disembarkation and from boarding to the aircraft;
– Transportation of the crew and their passengers from the aircraft to the passenger terminals;
– Baggage loading and unloading services;
– Assistance with public agencies and surface transport;
– Coordination of catering supplies;
– Coordination of landing, stay and takeoff.
TriStar Premium Services
We provide ground assistance for airlines, offering the most complete airport receptive services for business or tourist groups, unaccompanied minors, people with special needs, VIP and CIP clients, among others. As we operate at several airports in Brazil, the United States and Central America, serving and supporting aircraft of all sizes, we have a highly qualified team to coordinate and carry out the most diverse activities related to executive aviation.
– Aircraft cleaning;
– Assistance to passengers with special needs;
– Assistance and control of boarding and disembarking of passengers;
– Transportation and crew support.
– Assistance with baggage in public area;
– Assistance and monitoring in case of lost luggage;
– Assistance with connection flights;
– Assistance in case of flight delays and cancellations.
– Receptive of executive jets, aircraft not belonging to commercial airlines and helicopters;
– Assistance to passengers and crew;
– Accompaniment of passengers from the aircraft to disembarkation and from boarding to the aircraft;
– Transportation of the crew and their passengers from the aircraft to the passenger terminals;
– Baggage loading and unloading services;
– Assistance with public agencies and surface transport;
– Coordination of catering supplies;
– Coordination of landing, stay and takeoff.
TriStar Facilities
TriStar’s newest business unit provides services for environment infrastructure and preservation of physical assets of organizations, such as:
– Cleaning and conservation;
– Building maintenance;
– Movement of carts and luggage;
– Customer Services: Terminal attendants, Information counter, Lost and found, Assistance for passengers with special needs, Receptionists, Administrative staff;
– Conservation of areas and gardening;
– Concierge and access control;
– Internal and external aircraft cleaning.
TriStar Facilities
TriStar’s newest business unit provides services for environment infrastructure and preservation of physical assets of organizations, such as:
– Cleaning and conservation;
– Building maintenance;
– Movement of carts and luggage;
– Customer Services: Terminal attendants, Information counter, Lost and found, Assistance for passengers with special needs, Receptionists, Administrative staff;
– Conservation of areas and gardening;
– Concierge and access control;
– Internal and external aircraft cleaning.
TriStar Express
Our express cargo release process was designed to speed up the clearance of your merchandise.
With the appropriate documentation and all the information required by the local authorities, express loads are sent to the Express Terminal shortly after the arrival of the flight. There, after being processed and verified by the local authorities and due taxes paid, it is cleared to continue on its way to its final destination.
TriStar Express
Our express cargo release process was designed to speed up the clearance of your merchandise.
With the appropriate documentation and all the information required by the local authorities, express loads are sent to the Express Terminal shortly after the arrival of the flight. There, after being processed and verified by the local authorities and due taxes paid, it is cleared to continue on its way to its final destination.
TriStar Education
We have two training centers accredited by ANAC (Brazilian aviation agency), where we teach the main mandatory and free courses in the aviation and airport sector.
In addition to our own teams, groups of external customers are trained in these two centers. There, they receive training in AVSEC, DGR and Cargo with dynamic materials, experiences, and case studies of civil aviation.
TriStar Education
We have two training centers accredited by ANAC (Brazilian aviation agency), where we teach the main mandatory and free courses in the aviation and airport sector.
In addition to our own teams, groups of external customers are trained in these two centers. There, they receive training in AVSEC, DGR and Cargo with dynamic materials, experiences, and case studies of civil aviation.
TriStar Tech
Still under development, the new TriStar unit uses the Group’s expertise in the air cargo market to develop an integration system with the Brazilian Revenue to replace the current system, MANTRA.
TriStar Tech
Still under development, the new TriStar unit uses the Group’s expertise in the air cargo market to develop an integration system with the Brazilian Revenue to replace the current system, MANTRA.
TriStar Realty
TriStar now operates in the real estate business, using the latest technology to help you find the house of your dreams.
TriStar Realty
TriStar now operates in the real estate business, using the latest technology to help you find the house of your dreams.